Frequently Asked Questions
Everything you need to know about Kosas products, shipping, and more.
Are Kosas products considered 'Clean Beauty'?
Yes, we are committed to clean beauty. Our formulas are created without parabens, phthalates, sulfates, talc, and over 2,700 other questionable ingredients, focusing instead on skin-loving actives.
How can I find my perfect shade of Revealer Concealer?
We offer a Shade Finder Quiz and a 'Try It On' AR feature on our product pages. If you're still unsure, you can email a photo of yourself in natural light to our team for a personalized recommendation.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, we accept returns of gently used products within 30 days of the delivery date for a full refund, excluding shipping costs.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping zones to more countries in the near future.
Are your products cruelty-free and vegan?
Kosas is 100% cruelty-free and Leaping Bunny certified. While the majority of our products are vegan, some may contain sustainably sourced beeswax or carmine; please check the ingredient list on each product page.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. Orders are processed within 1-2 business days, and you will receive a tracking number as soon as your package departs.